Peer-spectives: student employee and student user views of a library peer greeter service
Document Type
Article
Publication Date
6-1-2022
Publisher
Taylor & Francis
Abstract
The purpose of this study is to investigate the impact of implementing a peer greeter service point on increasing library use and decreasing library anxiety at a busy academic library. Researchers analyzed service point interaction data and conducted focus groups with both library student employees and students from the general student population in order to understand the impact of the peer greeter service point.
Recommended Citation
Wood, L. M., Alexander, S., & Carlos, A. (2022). Peer-spectives: Student employee and student user views of a peer greeter service. Public Services Quarterly. http://doi.org/10.1080/15228959.2021.1943104
