Service Guarantee and the Optimal Payout Model
Document Type
Article
Publication Date
2-2013
Publisher
Elsevier
Recommended Citation
Chiang, W.-C., Cai, G. (George), Xu, X., & Chen, X. (2013). Service guarantee and optimal payout models. International Journal of Production Economics, 141(2), 519–528. https://doi.org/10.1016/j.ijpe.2011.10.033