José Roger Flahaux (Author)

Brian Patrick Green (Author)

Ann Gregg Skeet (Author)



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The primary goal of this handbook is to help companies developing, procuring, or adopting advanced technologies, such as artificial intelligence, understand the ethical risks that these technologies introduce, and implement the infrastructure necessary to mitigate those risks throughout the entire product and service life cycle.

The ITEC Handbook offers a thoughtful and pragmatic roadmap for providing technology ethics governance and implementing it throughout the organization. It guides enterprises on their transformation journey from adoption and implementation of ethical behavior to operationalizing ethical and humane use principles, into a new mindset and culture of technology ownership and accountability, where everyone thinks through the consequences of the technology and feels accountability for its impacts on humanity and the planet.

Authored by three experienced professionals bringing their own diverse fields of expertise, conceptualizing skills, and language, the ITEC Handbook offers practical solutions written in a comprehensible way for the different functions within an organization. The book was written by José Flahaux (former hi-tech operations executive and adjunct professor in the department of Industrial and Systems Engineering at San Jose State University), Brian Green (director of technology ethics at the Markkula Center for Applied Ethics), and Ann Gregg Skeet (senior director of leadership ethics at the Markkula Center for Applied Ethics).



Publication Date



Markkula Center for Applied Ethics, ITEC, and Santa Clara University


ethics, business ethics, technology ethics, AI ethics


Applied Ethics


© 2023 The Authors and the Markkula Center for Applied Ethics at Santa Clara University

CC BY-NC-ND 4.0 license

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Ethics in the Age of Disruptive Technologies: An Operational Roadmap