Document Type


Publication Date



Elsevier B.V.


We appreciate the careful and thoughtful commentary on Schermann et al. (2016) by Lacity and Khan (2016). Their commentary caused us to reflect on some of the underlying assumptions guiding our research. In the spirit of Lacity and Khan (2016), we do not attempt to defend our research and ‘win’ the conversation. Instead, we build on their insights to contribute to this potentially fruitful conversation among IS scholars started by Lacity and Khan (2016). We are grateful for the invitation from the Journal of Strategic Information Systems (JSIS) to do this.


NOTICE: this is the author’s version of a work that was accepted for publication in The Journal of Strategic Information Systems. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in The Journal of Strategic Information Systems, [VOL 25, ISSUE 1, (2016)]
DOI: 10.1016/j.jsis.2016.02.003

Available for download on Friday, March 01, 2019