Leading in Cynical Times
Times of uncertainty often breed cynicism. Disillusionment with people in high places who misuse the public’s trust erodes confidence in leaders. Given that leadership is a relationship—with credibility at the heart of this relationship—we postulate six important requirements for beating the cynics and restoring both the opportunity to lead and to have trust in our leaders
Kouzes, J. M., & Posner, B. Z. (2005): "Leading in Cynical Times", Journal of Management Inquiry, v.14(4):357-364.