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Table of Contents

Bots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Computer-Mediated Communication and

Human-Machine Communication . . . . . . . . 7

3. The Uses of Bots . . . . . . . . . . . . . . . . . . . . . .11

A. Journalism . . . . . . . . . . . . . . . . . . . . . . . .11

B. Political communication . . . . . . . . . . . . .13

C. Rhetorical communication . . . . . . . . . . . .15

D. Business communication

and public relations . . . . . . . . . . . . . . . . .15

E. Education . . . . . . . . . . . . . . . . . . . . . . . . .17

F. Health communication . . . . . . . . . . . . . . .17

G. Creative genres . . . . . . . . . . . . . . . . . . . .18

4. Policy and Ethics . . . . . . . . . . . . . . . . . . . . .18

A. Ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

5. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . .20

References . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Book Reviews . . . . . . . . . . . . . . . . . . . . . . . . . .27

In Memoriam: Franz-Josef Eilers, SVD . . . . . .35

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