What's All the Fighting About? Conflicts in Project Management
The issues that are most likely to create conflict during a project, and how the intensity of these conflicts varies over the life cycle of a project, were investigated. Conflict management styles utilized by project managers were also explored. The author describes how conflicts were affected by individual and organization factors such as gender, age, managerial responsibilities, project size, and organizational structure. Almost 300 project managers were surveyed from a cross sample of organizations for this study. Comparisons with previous studies are noted.
Posner, B. Z. (1986). What’s all the fighting about? Conflicts in project management. IEEE Transactions on Engineering Management, EM-33(4), 207–211. http://doi.org/10.1109/TEM.1986.6447680