International Communication Association
This study expands on prior research on Communicatively-Restricted Organizational Stress (CROS), which includes those stressors that individuals do not have a socially-supportive outlet inside or outside of their organizations. First, by using a sample of 405 organizational members, we explore the prevalence of the CROS by identifying the existence of the nature of this concept. After that, we explore the way that the CROS acts on an individual both physiologically and psychologically by evaluating its associations with organizational-level variables (stress, support, and commitment) along with markers of stress (LDL and Total Cholesterol). Results were generally inconclusive. Discussion focused on significant findings and the need for better operationalization of this stressor. Implications and future directions explored the potential utility of this line of research.
Boren, J. P. & Veksler, A. E. (2012, May). An exploratory study of communicatively-restricted organizational stress (CROS) II: Associations with organizational stress and elevated cholesterol. Paper presented at the annual meeting of the International Communication Association, Phoenix, AZ.